Shipping policy

Shipping Policy

Last Updated: [8.4.2026]

Thank you for visiting Museel AI. This Shipping Policy explains how your orders are delivered and processed when purchasing from our store.

Since Museel AI specializes in digital products and AI tools, our delivery process differs from physical product shipping.

1. Digital Product Delivery

All products sold on Museel AI are digital products. This means:

  • No physical items will be shipped

  • No shipping fees apply

  • Delivery is completely digital

Our digital products include:

  • AI Prompt Bundles

  • Digital Files

  • Templates

  • AI Tools

  • Downloadable Resources

2. Instant Delivery

Once your payment is successfully processed, your order will be delivered instantly.

You will receive:

  • Download link on the checkout confirmation page

  • Download link via email

  • Access to your purchased files

Delivery time:

Instant (Immediately after purchase)

3. Delivery Issues

If you do not receive your product:

Please check:

  • Your email inbox

  • Spam or junk folder

  • Promotions folder

If you still cannot access your purchase, contact us at:

Support Email:
[Insert Email]

We will respond within 24–48 hours.

4. Download Access

Customers are responsible for:

  • Providing a valid email address

  • Downloading the files after purchase

  • Saving files securely

Museel AI is not responsible for:

  • Lost downloads

  • Deleted files after download

  • Incorrect email addresses entered during checkout

However, we will do our best to assist when possible.

5. No Physical Shipping

Museel AI does not ship physical products. Therefore:

  • No shipping carriers are used

  • No tracking numbers are provided

  • No delivery delays apply

All products are delivered digitally.

6. Access Limitations

Some products may include:

  • Limited download attempts

  • Account-based access

  • Secure download links

These measures are used to protect digital content and prevent misuse.

7. International Delivery

Since all products are digital:

  • Delivery is available worldwide

  • No location restrictions

  • No customs or import fees

Customers can access products from anywhere in the world.

8. Contact Us

If you experience any issues with your delivery, please contact:

Museel AI Support
Email: [Insert Email]

We are happy to assist you.

Agreement

By purchasing from Museel AI, you agree to this Shipping Policy and understand that all products are delivered digitally with no physical shipping required.